Got questions?

Subscribe & Save orders are delivered every 4 weeks by default, and you can change the frequency in your account. You can pause (for up to 3 months), skip or swap your order at any time from day one. You can cancel after your first recurring order. Any changes must be made at least 5 business days before your next order date, which you can view and adjust in your account at any time. Shipping is free on your first Subscribe & Save order; standard shipping applies to recurring orders.

Pause, skip or swap anytime. Cancel after your first recurring order.

When you select Subscribe & Save, your initial discounted purchase signs you up for your first Subscribe & Save order. As a small startup, that commitment is what allows us to offer such a significant discount on your initial purchase! Once you’ve received your first Subscribe & Save order, you can cancel any future deliveries through your account at any time.

Just make any changes at least five business days before your next renewal date so they can be applied before the order is processed.

Subscribe & Save orders are delivered every 4 weeks by default, and you can change the frequency in your account. You can pause (for up to 3 months), skip or swap your order at any time from day one. You can cancel after your first recurring order. Any changes must be made at least 5 business days before your next order date, which you can view and adjust in your account at any time. Shipping is free on your first Subscribe & Save order; standard shipping applies to recurring orders.

Subscribers pay less per box than one-time orders, and your first Subscribe & Save order ships free. The bigger the pack, the more you save.

We currently ship across the UK and the US, with more markets on the way. Prices and delivery options will update automatically based on your country. Orders to other countries are sent at the customer's own risk and delivery isn't guaranteed. If an international order doesn't arrive, we'll refund the order minus shipping costs.

Orders are usually dispatched within 0–3 business days, and our systems will automatically email you a tracking link as soon as your order ships. Delivery within the UK and USA typically takes a further 1–5 business days after dispatch, depending on your destination and shipping service. If you have a subscription, you can also find all your tracking details in your account page.

For subscriptions, your first Subscribe & Save order ships free. Standard shipping applies to recurring orders. For one-time orders, shipping costs will show at checkout and you may qualify for free shipping once you hit the spend threshold for your country.

Yes! As soon as your order heads out the door, we'll send you a tracking link straight to your inbox. If you have a subscription, you can also find all your tracking details in your account page.

Crunchy, high-protein, chocolate balls made with simple ingredients. All the taste you want, without the guilt.

Knack Snacks was born from a question:

Q: "Why choose between delicious or nutritious, when you can have both?!"

A: Now you don't have to!!

So we're bridging the gap between healthy snacking and the nostalgic sweets we grew up with. By prioritising flavour, clean ingredients, and balanced nutrition, we challenge the status quo that snacks can’t be healthy, satiating, and taste delicious at the same time.

All while working to have a positive impact on the environment by sourcing sustainable ingredients and creating zero food waste in the manufacturing of our products.

Every pack delivers between 12g and 14g of protein, depending on the flavour. The full nutrition breakdown is on each product page.

Yes, all our snacks are vegetarian. Check the ingredients on each product page, as recipes vary by flavour.

Right now you can choose from Dark Chocolate, Milk Chocolate, and Birthday Cake with new flavours always in the works.

Yes, our crunchy protein balls contain milk and soya. Full allergen and ingredients information is also listed on every product page, so if you have a specific allergy, check there first or get in touch through our contact form and we're happy to help.

Is this Kid safe?

Yes, they actually love Knack Snacks and it's a great way to sneak in some protein! 

Is it Dog safe?

No. We love dogs and kindly ask you do not feed our chocolate snacks to your dog, chocolate is bad for them!

Subscribe & Save orders are delivered every 4 weeks by default, and you can change the frequency in your account. You can pause (for up to 3 months), skip or swap your order at any time from day one. You can cancel after your first recurring order. Any changes must be made at least 5 business days before your next order date, which you can view and adjust in your account at any time. Shipping is free on your first Subscribe & Save order; standard shipping applies to recurring orders.

We accept all major cards and the usual fast checkout options. Any buy-now-pay-later options show at checkout for your country.

Yes! Enter your code at checkout and it'll apply before payment, one code per order.

Having trouble with a code? Send us a message through our contact form (choose 'Order help') with the discount code and a description of the error, and we'll get it sorted.

Right here on our website, and now on Amazon USA and Amazon UK too!

We're on a mission to bring Knack Snacks closer to you, so if there's a store near you that you'd love to see us in, just send us the shop's details through our contact form (choose 'Something else'), and we'll work our magic.

Your suggestion could be the next big step in our journey, so let's team up to spread the joy of Knack Snacks in your neighbourhood!

Keep them somewhere cool and dry, out of direct sunlight. No fridge needed.

Enjoy them before the best-before date printed on the pack. They rarely last that long anyway.

Unopened, sealed products can be returned within 14 days of delivery. As our snacks are food, we handle returns on a case-by-case basis for safety reason

If your order arrives damaged, defective or incorrect, please contact us at hello@tryknacksnacks.com within 14 days of delivery with: your order number; a photo of the outer shipping box including the shipping label; a photo of the product box/bags showing the damage; a close-up of the issue (e.g. melted, crushed, opened); for wrong items, a photo of everything you received; for quality issues, a photo of the best-before date and batch/lot number.

If your order arrives damaged, defective or incorrect, please contact us at hello@tryknacksnacks.com within 14 days of delivery with: your order number; a photo of the outer shipping box including the shipping label; a photo of the product box/bags showing the damage; a close-up of the issue (e.g. melted, crushed, opened); for wrong items, a photo of everything you received; for quality issues, a photo of the best-before date and batch/lot number.

Once a refund is approved it goes back to your original payment method, usually within a few business days depending on your bank.

No, you can check out as a guest. An account just makes it easier to track orders and manage a subscription.

Subscribe & Save orders are delivered every 4 weeks by default, and you can change the frequency in your account. You can pause (for up to 3 months), skip or swap your order at any time from day one. You can cancel after your first recurring order. Any changes must be made at least 5 business days before your next order date, which you can view and adjust in your account at any time. Shipping is free on your first Subscribe & Save order; standard shipping applies to recurring orders. 

You can update these anytime from your account, just make sure it's done before your next order is processed, so your snacks make it to the right place.

We really mean it, no question is too small!

So if you have a question that's not listed above please feel free to reach out to us through our contact form and we'll get back to you!

We'd love that! We work with gyms, cafés, health food stores, offices, events and online stores. Just complete our wholesale application form with your business details and our team will review it.

Yes. Our Transit Case & Bulk Orders (80 units) can be bought directly on the website by anyone, with no account needed. For regular orders at trade prices, apply for a wholesale account.

Must be a VAT-registered business.

Use our contact form and choose Press or partnerships. We read every message.

We’d love to hear from retailers, cafés, gyms, community partners and other businesses interested in stocking Knack Snacks.

Complete our wholesale application form with your business details. Our team will review your application and, once approved, you’ll receive an email giving you access to our trade portal, where you can order at wholesale prices.

If you represent a larger retailer, supermarket or retail chain, you’re welcome to apply through the same form. We’d also love to discuss your requirements directly. Please contact us directly through our contact page.